Our core business is providing infrastructure support. To help you understand what our areas of responsibility are, and our charges, we provide a straightforward support agreement which has a clear and fixed pricing structure. These agreements are tailored to clients' individual needs but generally include provisions for regular proactive maintenance, troubleshooting and a level of IT systems management and consultancy. In this way we act as an IT department for your business or work alongside and compliment an existing IT team. Whilst most of our clients have no in house IT staff, for some clients we work with an in-house team or IT manager.
When you need it we are available to provide 'ad-hoc' advice and consultancy for specific projects or implementations. These services are provided on a job or retainer basis. A number of clients like us to provide consultancy on an on-going basis to deal with specific technology issues within their business. To get the best possible guidance you need the right person - the members of our team all have tremen- dous expertise, diverse backgrounds and different specialist technical skills. You can also ask us to advise you on the IT implications of forthcoming moves, relocations or expansions. These challenges need not be difficult as you might imagine: in many cases we project manage the entire process and liaise with other service providers on your behalf.
Lifeline IT supply and implement a comprehensive range of standard and specialist hardware and software solutions for clients. We do not "box-shift" or retail hardware and software. Clients often ask us to source and manage the implementation of complete systems and solutions. We have particular experience of this in the fields of accounting.
Copyright 2012 Meet The Real Me Ltd
