If all you get when you try to create a Video CV using a Mac and Safari is a grey screen and no video image - try this.
- Login to your personal profile
- Select first question to record
- Watch or skip the introduction
- Position your mouse pointer over the grey area where there should be a video image
- Press the Ctrl key and click with the mouse (Ctrl + Click) which should bring up a menu
- Select Settings - you should now see a camera settings menu
- Select the Camera icon towards the bottom right-hand side of the menu
- From the drop down menu - select USB Video Class Video
- You should now be able to see a video image behind the menu
- Now select the Screen icon (bottom row of icons - second from the left)
- Tick the Remember box (this will save the settings for www.meettherealme.co.uk only)
- Finally Close the window
If you try to make a Video CV and get the Adobe Flash Player Settings Window - simply select the Camera icon at the bottom and follow the instructions from number 7 above
Please let us know if you have any other problems with our service please contact us and we'll do our best to help you.