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      Yell Group

      Sales Consultants

      Reference AG-SC-100112 Type Full-Time
      Salary £26,070 - £36,000 (£36k OTE) + Benefits Location Berkshire, United Kingdom
      Qualification Level A-Level
      Industry Sector(s) Sales , Account Development , General/Other , IT & Telecoms , Media Sales , New Business Dev , Telesales

      Job Purpose

      The sales Consultant will be responsible for selling a solution of packaged business leads to maximise revenues, customer growth and satisfaction.

       Main Challenges

      Acquiring new customers to generate new revenue - Prospecting.
      Retaining and growing existing accounts to generate increased revenue - Renewing.
      Achieving sales, quality and customer satisfaction targets as defined in the sales plan for their department.
       
      Plan and set up the SAP daily work list effectively to maximise data opportunities. 
      Work data/customer strategy in line with market plan, including optimisation of off-data opportunities. 
      Keeping up-to-date with product knowledge and competitive landscape as well as developing understanding of markets/classifications being worked. 
      Achieve standards of talk time/dial rate/daily productivity.
      Accept accountability for understanding and using appropriately both the Sales Method and Sales tools provided.
      Use a best practice approach when new initiatives are launched.
      Achieve targets that are set out and agreed with the line manager and provide good quality paper work.
      Quickly build good customer rapport and maintain customer interest through the sales call.
      Be able to overcome objections and use all relevant Yell sales tools to demonstrate proven value and influence sale. 
      Negotiate and close effective sales, e.g., identifying appropriate reasons to buy, and recommending programmes to match customer needs. 
      Refer quality growth or prospect opportunities to Face-To-Face colleagues.
      Deliver optimal customer service and use appropriate tools effectively to maximise customer satisfaction.
      Key Activities
      -     Use of e-mailing of orders.

      -     Deployment of RCA/DDI.

      -     Call Counter.

      -     Searchable and effective content/copy points.

      -     Yell Direct registration.

       
      Knowledge and Skills
      Match to the current Yell TSC psychometric profile.
      See evidence of a successful career to date, preferably within a sales background.
      Awareness of market they work in.
      Be able to demonstrate resilience in a sales role.
      Computer literate / numerate / ability to spell.
      Good time-management and strong organisational skills.
      Demonstrate good listening skills.
      Eligible to work in UK.

      Rewards Package

      Basic Salary                 £26,070

      On Target Earnings      £34,920

      Bonuses                       Uncapped Scheme.

      Life Assurance             Full life assurance cover from day one of engagement – 3x annual gross salary.

      Health Insurance          Full medical cover from first day of engagement with option to pay a supplement to cover your partner and family.

      Holiday                        Pro rata 22 days in the first year increasing by one day per annum to 25 days in year 4 plus all statutory holidays and a Company day at Christmas.

      Pension                       Qualifying period of 11 months (4% contributory)

      Training                       Residential - Initial Sales Training Course (approx 13 days or max 3 weeks)

                                          Ongoing Learning & Development, PDP planning, 1:1’s, Qtr & Annual Reviews

      Other Benefits              Numerous incentive schemes throughout the year.

                                          Regional and National Gold Awards each year

      E.A.R. (a confidential advice and support service -offering advice on Finance, Legal, Marital, Alcohol and drugs Issues for employees and their families).

      Search for more Sales Jobs with MTRM

      Posted: Tue, 10 Jan 2012

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