Sales Consultants

| Reference |
AG-SC-060112 |
Type |
Full-Time |
| Salary |
£26,070 - £36,000 (£36k OTE) + Benefits |
Location |
Greater Manchester, United Kingdom |
| Qualification Level |
A-Level |
| Industry Sector(s) |
Sales , Account Development , General/Other , IT & Telecoms , Media Sales , New Business Dev , Sales Support , Telesales |

Job Purpose
The sales Consultant will be responsible for selling a solution of packaged business leads to maximise revenues, customer growth and satisfaction.
Main Challenges
- Acquiring new customers to generate new revenue - Prospecting.
- Retaining and growing existing accounts to generate increased revenue - Renewing.
- Achieving sales, quality and customer satisfaction targets as defined in the sales plan for their department.
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- Plan and set up the SAP daily work list effectively to maximise data opportunities.
- Work data/customer strategy in line with market plan, including optimisation of off-data opportunities.
- Keeping up-to-date with product knowledge and competitive landscape as well as developing understanding of markets/classifications being worked.
- Achieve standards of talk time/dial rate/daily productivity.
- Accept accountability for understanding and using appropriately both the Sales Method and Sales tools provided.
- Use a best practice approach when new initiatives are launched.
- Achieve targets that are set out and agreed with the line manager and provide good quality paper work.
- Quickly build good customer rapport and maintain customer interest through the sales call.
- Be able to overcome objections and use all relevant Yell sales tools to demonstrate proven value and influence sale.
- Negotiate and close effective sales, e.g., identifying appropriate reasons to buy, and recommending programmes to match customer needs.
- Refer quality growth or prospect opportunities to Face-To-Face colleagues.
- Deliver optimal customer service and use appropriate tools effectively to maximise customer satisfaction.
Key Activities
- Use of e-mailing of orders.
- Deployment of RCA/DDI.
- Call Counter.
- Searchable and effective content/copy points.
- Yell Direct registration.
Knowledge and Skills
- Match to the current Yell TSC psychometric profile.
- See evidence of a successful career to date, preferably within a sales background.
- Awareness of market they work in.
- Be able to demonstrate resilience in a sales role.
- Computer literate / numerate / ability to spell.
- Good time-management and strong organisational skills.
- Demonstrate good listening skills.
- Eligible to work in UK.
- Rewards Package
Basic Salary £26,070
On Target Earnings £34,920
Bonuses Uncapped Scheme.
Life Assurance Full life assurance cover from day one of engagement – 3x annual gross salary.
Health Insurance Full medical cover from first day of engagement with option to pay a supplement to cover your partner and family.
Holiday Pro rata 22 days in the first year increasing by one day per annum to 25 days in year 4 plus all statutory holidays and a Company day at Christmas.
Pension Qualifying period of 11 months (4% contributory)
Training Residential - Initial Sales Training Course (approx 13 days or max 3 weeks)
Ongoing Learning & Development, PDP planning, 1:1’s, Qtr & Annual Reviews
Other Benefits Numerous incentive schemes throughout the year.
Regional and National Gold Awards each year
E.A.R. (a confidential advice and support service -offering advice on Finance, Legal, Marital, Alcohol and drugs Issues for employees and their families).
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Posted: Fri, 6 Jan 2012